Privacy Policy

Privacy Policy

​

Last Updated: Monday 10th March 2025

At The Dolphin Inn, Hursley, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard any personal information you provide to us. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
1.1. Personal Information – Name, email address, phone number, and any details you provide when booking a table, event, or making an enquiry.
1.2. Transaction Data – Details about payments and purchases made at our venue.
1.3. Technical Data – IP address, browser type, and browsing behaviour when visiting our website.
1.4. Marketing Preferences – Your choices regarding marketing communications from us.

2. How We Use Your Information
2.1. To process bookings and reservations – Ensuring smooth management of table and event bookings.
2.2. To improve customer service – Responding to enquiries and feedback efficiently.
2.3. For marketing and promotional purposes – Sending offers, event updates, and promotions if you have opted in.
2.4. To improve our website – Analysing visitor trends and enhancing the user experience.
2.5. To comply with legal obligations – For fraud prevention, safety, and security purposes.

3. How We Store and Protect Your Data
3.1. We store your personal data securely and implement appropriate security measures to protect against unauthorised access or disclosure.
3.2. Personal data is only retained for as long as necessary to fulfil its intended purpose or as required by law.
3.3. We will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

4. Your Rights
Under data protection laws, you have the right to:
4.1. Access Your Data – Request a copy of the personal data we hold about you.
4.2. Correct Your Data – Request corrections to any inaccurate or incomplete information.
4.3. Request Data Deletion – Ask us to delete your personal data where applicable.
4.4. Withdraw Consent – Opt out of marketing communications at any time.
4.5. Restrict Processing – Request limited use of your data under certain circumstances.
To exercise any of these rights, please contact us at [Insert Email].

5. Cookies and Tracking Technologies
5.1. Our website may use cookies and similar tracking technologies to enhance your experience.
5.2. Cookies help us understand visitor behaviour, remember preferences, and improve functionality.
5.3. You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly as a result.

6. Third-Party Links
6.1. Our website may contain links to external sites. We are not responsible for the privacy policies or practices of third-party websites.
6.2. We recommend reviewing the privacy policies of any external sites you visit through our links.

7. Updates to This Policy
7.1. We reserve the right to update this privacy policy at any time. Any changes will be posted on this page.
7.2. We encourage you to review this policy periodically to stay informed on how we protect your information.

8. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us at:
📍 The Dolphin Inn, Hursley, Hampshire
📧 hursleydolphin@outlook.com
📞 01962 353221

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Thank you for visiting The Dolphin Inn, Hursley—we value your privacy and trust.